Privacy Policy

When you open an account, we collect information you provide directly, including your name, date of birth, address, government ID details, and contact information, as required to verify your identity under federal law.

We also collect information generated by your use of the app, including transaction history, device information, login activity, and support conversations.

We use your information to open and service your account, process transfers and payments, detect and prevent fraud, provide customer support, and meet our regulatory and reporting obligations.

We do not sell your personal information to third parties.

We share information with service providers who help us operate the app (such as payment processors and identity verification providers), with regulators and law enforcement when required by law, and with your consent when you choose to share account details with a third-party service.

Your information is encrypted in transit and at rest. Access to your account is protected by your login credentials and, for transfers, a separate transaction PIN. You can review and manage your active sessions and devices from your account settings.

We retain your account and transaction information for as long as your account is open, and for a period afterward as required by federal recordkeeping regulations applicable to banks.

You can access, update, or request a copy of your personal information at any time from your account settings, or by contacting support. If you close your account, some information may be retained as required by law.

If you have questions about this policy or how your information is handled, contact our support team from the Contact page.